Privacy Policy
At Infinite Gaming Co. (“we”, “our”, or “us”), accessible at https://infinitegamingco.com, we are fully committed to maintaining the privacy, protection, and security of any personal data that you provide to us. Your trust is essential, and we take our obligations under privacy and data protection laws seriously, including compliance with the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, store, and protect your personal information, and outlines your rights as a user of our services.
1. Introduction
We respect your privacy and are committed to processing your personal data in accordance with applicable laws and only for specific and legitimate purposes. Whether you’re browsing our website or interacting as a customer, we ensure your information is handled with the utmost care.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all users of infinitegamingco.com and governs the collection and processing of personal data through our website and services. Infinite Gaming Co. is the data controller in relation to the personal data collected from users, meaning we determine the purposes and means of processing such data. For any questions related to this policy or your data, you may contact us at [email protected].
3. Categories of Data We Process
Across different parts of our platform and services, we may collect and process the following categories of personal information:
A. Usage Data
Includes data about your interactions with our website, such as pages visited, referring URLs, browser type and version, operating system, IP address, session identifiers, access timestamps, and other diagnostic data used for system analysis and analytics.
B. Account Data
Includes details you provide when creating an account or purchasing on our website, such as your full name, contact address, email address, and telephone number.
C. Profile Data
Includes additional information you choose to provide, such as gaming preferences, product purchases, account history, personalization settings, and behavioral data for improved service delivery and relevance.
D. Communication Data
Includes records of your correspondence with us, including email communications, support queries, online chat logs, and contact forms submitted through our website.
E. Technical Data
Includes device identifiers, system configuration, screen resolution, language settings, browser plug-in types and versions, platform, and other technical characteristics of the devices used to access infinitegamingco.com.
F. Transaction Data
Includes payment and billing information, details of products or services purchased, delivery addresses, order history, and associated purchase metadata. Note: Payment processing is handled securely via third-party providers, and we do not store full card details on our systems.
G. Preference Data
Includes your marketing communications preferences, product interest indicators, and opt-in records for promotional content or notifications.
4. Legal Bases for Processing (GDPR)
We process your data lawfully, based on one or more of the following lawful bases:
– Consent: Where you have explicitly given us permission to use your personal data for a specific purpose (e.g., subscribing to a newsletter).
– Contractual Necessity: To fulfill a contract with you or pre-contractual obligations (e.g., sending a product you ordered).
– Legal Obligation: Where necessary to comply with applicable laws and regulations.
– Legitimate Interests: For the operation, development, security, and marketing of our services, provided that such interest is not overridden by your privacy rights and freedoms.
5. Your Rights Under GDPR and CCPA
You have several rights regarding your personal data, subject to legal limitations:
– Right to Access: You may request confirmation of whether we process your data and receive a copy.
– Right to Rectification: You may request to correct or update inaccurate or incomplete data.
– Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data under certain circumstances.
– Right to Restriction: You may request a temporary cessation of processing of your data.
– Right to Portability: You may receive your personal data in a structured, commonly used, machine-readable format.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
– Right to Object: You may object to our use of your data based on legitimate interest or direct marketing.
To exercise any of these rights, please contact [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to maintain the confidentiality, integrity, and availability of your data. Security measures include, but are not limited to:
– Data encryption during transit and at rest
– Role-based access controls and system authentication
– Routine system vulnerability scanning and monitoring
– Regular backups and disaster recovery solutions
– Staff privacy awareness training and access accountability mechanisms
7. International Data Transfers
Your Personal Data may be transferred to, and maintained on, servers located outside of your country of residence. When data is transferred outside the EEA or other regions with comprehensive data protection laws, we use appropriate safeguards such as standard contractual clauses approved by the European Commission or rely on other lawful mechanisms to ensure that your data are protected.
8. Data Retention
We retain personal data for no longer than is necessary for the purposes for which it is processed.
– Usage and Technical Data: Retained for up to 12 months for analytics and performance optimization
– Account, Profile, and Transaction Data: Retained for 6 years for tax, audit, and legal compliance
– Communication Data: Retained for 24 months for service history
– Marketing Preferences: Retained until consent is withdrawn or the user is deemed inactive (no interaction for 24 months)
We regularly review our retention policies and securely dispose of information no longer needed.
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on infinitegamingco.com. Cookies are small files placed on your computer or device that help us improve functionality and tailor experiences to you.
Types of cookies we use:
– Essential Cookies: Required for core site functionality (e.g., login, cart management)
– Functional Cookies: Enable advanced features such as remembering preferences
– Performance & Analytics Cookies: Help us understand how users engage with the site
– Marketing Cookies: Used to deliver relevant advertising and track performance
10. Cookie Management & User Consent
We respect user choice and provide options to manage cookie settings via the cookie banner upon your first visit or via browser settings. In accordance with the GDPR and CCPA, we will not place non-essential cookies without your prior consent. Users can update preferences at any time via the “Cookie Settings” link available on our site.
Do Not Track: Our website currently does not respond to “Do Not Track” signals, but we respect the rights of users to opt out of marketing and tracking cookies via our control interfaces.
11. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child has provided us with personal data without verifiable parental consent, we will delete such information promptly. If you believe a child under 13 has submitted data to infinitegamingco.com, please contact us immediately at [email protected].
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal and regulatory obligations. When we do, any material changes will be communicated by alerting users via our website. We encourage users to review this policy periodically to remain informed of our data practices.
13. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your personal data rights, you may contact us at:
Email: [email protected]
Website: https://infinitegamingco.com
We are committed to fully complying with all applicable privacy laws and regulations. Your privacy matters to us. Please reach out to us with any concerns and we will respond with diligence and transparency.